1 reviews | Active since Nov 2016

25 Mar 2019, 12:51

Unauthorised Debit orders - R99. 00

- Minus review ratings!!!!! The Unauthorised Debit orders of R99 & R89 on my account is *****ing my hard earned money. I have disputed the same every month!!!!! For over a year now.... There is more than 1 company now!! Trying to dispute on the app... Good luck as I get error messages. Guess what!! The deductions are debited twice a month now. I'm a so called private client but those constants are also not helpful as "They are not deducting the amounts, I should talk to the Cheque department" you guess right I hold for hours until the phone drops.

On702 you spoke of the implemented solution where is it now...!!!! 702 - Bongani Bingwa... PLEASE HELP!!!

Why don't I be requested to authorize 1st just like you require the same when I took out a loan, authorization to deduct was required & I accepted, ru colluding with these *******??????????

Can you guys get your act together, STOP this F*** *****ing of my money & refund all my money at no cost !!!!!!!!! Why should I be further penalized for debit orders I did not authorized....!!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Mar 2019, 14:09
Official
Good Day Masuku Mabona Dikeledi
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***