CG
Corlia G
1 reviews | Active since Jul 2015
01 Oct 2015, 13:02
Unauthorised Debit Orders going of my FNB
Unauthorised FNB Debit Orders going of through my FNB account!<br> <br> On 29 September 2015 (R 1 000.00) another debit order went of my FNB account. It showed as FNB Personal Loan on my statement, but I don't have any FNB Personal Loans? This happened 2 months ago, and now again. When phoning FNB, you keep holding on forever,not getting anywhere.<br> <br> What about the \Code of Banking"? - > - <br> \""has collected a debit order you did not authorise or in a manner you did not authorize\"" .....<br> \""If your bank determines that the debit order is not authorised by yourself"
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Replies (1)FNB (First National Bank)'s replyOfficial
01 Oct 2015, 13:15Hello gouosca,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will provide you with feedback.
The reference number is 772262.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will provide you with feedback.
The reference number is 772262.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Oct 2015, 13:15
Official
Hello gouosca,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will provide you with feedback.
The reference number is 772262.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will provide you with feedback.
The reference number is 772262.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
