Unauthorised Debit orders and Fees - Premier Client

I am extremely irritated by your service. I tried calling the premier line and for some reason, I cannot be authenticated therefore cannot be assisted. Your IV tells me you are experiencing technical difficulties but agents have no clue. Long story short. In November somebody or some company has tried to deduct money from my account on numerous occasions to the effect that I have now incurred R1050.00 in unpaid debit fees. This all without any notification advising me of the said debit orders coming off, nor of the unpaid fees. I ask to be contacted on my cellphone IMMEDIATELY and that all ************ charges be reversed.