AN
Ayanda N
1 reviews | Active since Mar 2016
07 Mar 2016, 13:42
UNAUTHORISED DEBIT ORDERS
FNB authorized a debit order for R99.99 on my account. I have called them 3 times with no assistance. upon sending an Email they advised the agreement was between me and the company. I DONT EVEN KNOW WHO OR WHAT DEDUCTED MY MONEY. FILTYH BANK.
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FNB (First National Bank)'s replyOfficial
07 Mar 2016, 13:52Hello Mommykool,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883647.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883647.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Mar 2016, 13:52
Official
Hello Mommykool,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883647.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883647.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)