CM
Charity M
1 reviews | Active since Aug 2011
02 Feb 2016, 14:58
Unauthorised debit orders
unauthorised debit order. this has been a problem from last year and it seems as every month is a new company.<br> <br> Isn't anyway that FNB can stop this. Even if you try to avoid the reversal fee and call the companies, they will tell you that they are investigating and they will take all the time in the work. i'm still waiting for my money from November and December 2015.<br> <br> funny thing is they mostly take amounts less than R100 so that we don't get notifications. Im disappointed with FNB as this is not my first or even second complain.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
02 Feb 2016, 15:15Hello charity.mahapa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 860881.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 860881.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Feb 2016, 15:15
Official
Hello charity.mahapa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 860881.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 860881.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
