TK
Tumelo K
1 reviews | Active since Sept 2014
29 Dec 2015, 10:21
Unauthorised debit orders
1.There are unaouthorised debit orders, which i tried to call in to stop them but they still continue.<br> <br> 2. Fnb cellphone baking is too costly becouse for one to do the tranasaction on a cellhone you will be charged for each time you lose contact, you will have to login again with additional charges will be accumilated.<br> <br> 3. with other bank their cellphone bankings, cellphone banking is free.<br> <br> 4. my saving bank account was changed from saving to gold which I dont see the importance just made me to pay even more charges which do not benefit me with anything.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
29 Dec 2015, 10:35Hello mpumikutumela@,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 838700.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 838700.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Dec 2015, 10:35
Official
Hello mpumikutumela@,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 838700.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 838700.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
