TK
Tumelo K

1 reviews | Active since Sept 2014

29 Dec 2015, 10:21

Unauthorised debit orders

1.There are unaouthorised debit orders, which i tried to call in to stop them but they still continue.<br> <br> 2. Fnb cellphone baking is too costly becouse for one to do the tranasaction on a cellhone you will be charged for each time you lose contact, you will have to login again with additional charges will be accumilated.<br> <br> 3. with other bank their cellphone bankings, cellphone banking is free.<br> <br> 4. my saving bank account was changed from saving to gold which I dont see the importance just made me to pay even more charges which do not benefit me with anything.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Dec 2015, 10:35
Official
Hello mpumikutumela@,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 838700.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)