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elischa N

1 reviews | Active since Aug 2012

24 Aug 2015, 11:18

Unauthorised debit orders

Last month carebox debit ordered my account without my permission. How does fnb allow this? Why does this only happen to fnb clients? Today riskfin debit ordered my account without my permission and i had to change my account number.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Aug 2015, 11:21
Official
Hello elischa,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 746053.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***