CVdM
Christo Van der Merwe

1 reviews | Active since Feb 2018

06 May 2019, 15:27

UNAUTHORISED DEBIT ORDERS

Several unauthorised debit orders are going off my account every month, as well as more than once per month. I have on more than one occastion, disputed and stopped the debit orders but they keep going off. I have also been to the branch who tells me to call the number on the debit order, however, there is no number to call and my money keeps disappearing. I require urgent assistance please.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 May 2019, 16:40
Official
 Good Day, 
 
We would like to sincerely apologize for all the inconvenience caused. A follow up to the relevant department has been logged for urgent assistance on complaint ref :  ***F  who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)