LR
Lynele R
1 reviews | Active since Mar 2018
05 Nov 2018, 11:01
Unauthorised DEBIT ORDERS
On Friday the 2nd November , i realized my accounted was debited with R1186.00 going off my account. Obviously i did add on this debit , i went to an FNB BRANCH and i was told that they are offline and i should phone in on MONDAY morning. i have been waiting on the line for the last 60 minutes , i have logged 2 complaints and i have no received any feedback ..
CAN SOMEONE PLEASE CALL ME AND REVERSE MY MONEY !!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
05 Nov 2018, 16:12Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply05 Nov 2018, 16:12
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
*** (option one)