LM
Lungile M

1 reviews | Active since Sept 2018

01 Sept 2018, 09:25

unauthorised debit orders

I am so disappointed let alone disgusted by FNB *****ing my money together with those fly by nights companies. I have unauthorised debit orders going off on my account every month. What disgusts me the most is that FNB is allowing this debits on our accounts. 13 years being your loyal client and this is a thanks i get, ****ting on my face. Why is it so difficult for you to stop this people from *****ing our money, clearly FNB is also benefiting from this *****ing.......................FNB you are nothing but a bunch of ******* *****ing from the poor to make yourself rich. Call me to sort this **** out.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Sept 2018, 09:54
Official

Good Day Lungile

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

LM
Lungile M's update04 Sept 2018, 09:54
Reviewer Update
It's been 3 days since i logged my complain but guess what FNB does not even have a decency to contact me. Instead i got an email from them as if someone spoke to me, wherelse no one called. What is wrong with you FNB? Is this how you treat your loyal clients...............YOUR SERVICE SUCKS!!!!!!
FNB (First National Bank)
FNB (First National Bank)'s reply04 Sept 2018, 10:52
Official

Good Day,

Please can you reply to that email, as they are waiting for feedback from you in order to assist you further.

Kind regards,