PN
Peter N

1 reviews | Active since May 2015

22 Dec 2017, 16:09

Unauthorised Debit orders

Good day FNB.

Im a very unhappy client,the past two days I have seen 3 debit orders going through my account.

This is real inconviniencing me as there were not authorized,this will prevent legitimate debits from going eventual being charged by YOU for unmet debits.

Can we have a permanent fix to this as its real becoming a problem,

In simple terms,I just cant trust FNB with my money,I dont feel safe banking with you anymore.

Regards Peter Ngubane Cell: ********** 486

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Dec 2017, 09:01
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)