1 reviews | Active since Oct 2017
Unauthorised Debit orders
It's now been 3 months whereby debit orders with names like debitcentre and debitburue goes off on my account , something like 199,00 or 250,00 and when I phone to stop and reverse and ask my bank who it is they tell me they are not even sure because the details keep changing . I'm really not happy with this as I've been banking with them for about 9 years now and never got any of this !!!!
Hello Louis Visagie,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Louis Visagie,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)