VH
Verna H
1 reviews | Active since May 2015
05 May 2015, 12:26
Unauthorised debit orders
Good day<br> <br> An unauthorised debit order amounted R99.00 and R350.00 has been deducted from my bank account. The only thing that stated on my account is HDL Trading. I do not have a contact number for this people because I do not know who they are. How can the bank authorise debit orders without the clients consent.<br> <br> I need to know who this people is and where I signed for this debit orders the be deducted from my bank account.<br> <br> I need this money to be returned to my bank account, due to the fact that we budget for food.<br> <br> Can someone please get back to me as soon as possible to sort this out.<br> <br> Regards<br>
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
05 May 2015, 13:58Hello Jamieyon09,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please refer to the email I have sent to you regarding the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please refer to the email I have sent to you regarding the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply05 May 2015, 13:58
Official
Hello Jamieyon09,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please refer to the email I have sent to you regarding the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please refer to the email I have sent to you regarding the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
