TS
Tiffany S

1 reviews | Active since May 2015

06 Jun 2017, 14:58

Unauthorised Debit Orders

<p>Good Day</p> <p> </p> <p>I have contacted fnb about a debit order for my credit card that went off</p> <p> </p> <p>I have agreed for them to take R500 and not R1319</p> <p> </p> <p>They are refussing to refund the rest</p> <p> </p> <p>My refence number is ********** </p> <p> </p> <p>This is unaceptable as I am willing to pay 500</p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jun 2017, 16:11
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)