Unauthorised Debit Orders

<p>I opened a business account 2 years ago with no hassle or even a doubt that I chose a great business bank. On the 02/02/2017 when I checked the bank statement I noticed that there was a transaction of R400 and immediately called the contact centre. The consultant could not even explain the deduction and simply advised me to fill the dispute form which cost meabout R100. Why should I pay for a transaction that I do not authorise? The question is till unanswered. Lat week I received an sms to rate the feedback from the dispute. I never received any feedback till today. And to top it all I noticed another transaction for R1400 las week. The big Question is Where and When will I get help ????</p> <p> </p> <p> </p>