1 reviews | Active since Jun 2016
unauthorised debit orders
<p>can fnb implement that before it processes debits oders can it just request authorisation, for example when transacting it requires an OTP. this month i have 2 unknown debits occuring on my account by those silly marketing campanies.</p> <p>sending an sms only after it has been debited doestnt help me in any way.</p> <p> </p> <p>can something be done about this please.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)