MA
Mapula A

1 reviews | Active since Aug 2018

17 Aug 2018, 07:41

Unauthorised Debit Order-REVOLVR364

My cheque account was debited with R118, unauthorised debit order by REVOLVR364. Why was debit order possible without my authorisation & consent? I will not be liable for any costs incurred to administer this ********** debit order.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2018, 10:06
Official

Good Day Mapula Aphane,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Premier banking to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***