SS
Shalati S

1 reviews | Active since Feb 2012

28 May 2018, 13:25

Unauthorised debit order by ****apage

How does FNB process unauthorised debit orders? What systems do they have in place? According to google ****apage has been on the spotlight since 2015, how are they allowed to exist for so long?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 May 2018, 14:01
Official

Good Day Shalati,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to your private banker to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***