Unauthorised Debit Order & Bank Charges

Please FNB let’s not prey on unsuspecting clients. We are traumatized by Covid-19 nd we can’t keep on checking our accounts now and then. On the 3rd of March 2020 have reported an unauthorised transactions from FDH VLTA *** for the amounts of R3,750.00 and R550.00 and I thought my problem was resolved under this reference number is ***. However, this morning I woke up to the same surprise that I thought it was addressed. Could you please PERMANENTLY STOP this transaction and reverse ALL the charges made for unpaid transactions. I reiterate myself, please not that I have no dealings or have I ever had or authorise any company to debit my account.