Unauthorised debit order - AND you charge me to reverse it.

<p>an unauthorised debit order went off my account, when I googled the details while I was on hold with FNB for about 10 minutes I saw this is a regular **** and I am not the only one complaining about this. Is FNB going to investigate this matter?</p> <p> </p> <p>When I eventually got hold of FNB they said they will stop and reverse the debit order but they will charge me for it! All debit orders should be verified and authorised by the account holder, so how I am liable for FNB allowing an unauthorised debit order?</p> <p> </p> <p>I am sure I am not the only FNB account holder to insist on an investigation.</p>