Unauthorised debit order and horrible customer service

<p>Checked my account to pick up an authorised debit order from a company called storm , researched the company and found an article on news 24 stating that a **** for debit orders for R99 is being conducted by this company and that reports were made to FNB called the call centre to seek a remedy yet all I got was horrible service ,phones dropped whilst i was explaining and being told that i knew the company even if i stated that i have never had of this company . My query was not resolved and i fear what will happen if larger amount are taken from me if my bank will not protect me from ********** .</p>