1 reviews | Active since May 2015
Unauthorised Debit Order
<p>This is the second month that I have complained about unauthorised debits from my cheque account to my credit card</p> <p> </p> <p>last month they didnt reverse the amount. And we agreed that I will pay 300 this month</p> <p> </p> <p>Now they have debited another 1080, and refuse to reverse these funds. The service from FNB is terible!!!!!!! For two days now I have to beg someone to assist me</p> <p> </p> <p>I will no longer be part of this pathetic bank that cant assist clients with their own money</p> <p> </p> <p>I will spread the word on social media about this</p> <p> </p>
Good Day,
We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
I have logged a formal complaint and routed it to the relevant department for investigation and resolution. I have requested that they provide you with feedback.
Complaint reference number ***.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
I have logged a formal complaint and routed it to the relevant department for investigation and resolution. I have requested that they provide you with feedback.
Complaint reference number ***.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
