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zanele S

1 reviews | Active since Jan 2014

26 Apr 2017, 11:07

Unauthorised debit order

<p>it has been months now trying to fight FNB for over debiting me for my loan, everytime they say it wont happen again. i am ****ed to the highest level of ****tivity because after hello peter twitter and thousands calls they are still over debiting, R5000 was taken instead of R2000, please reverse my money by today, I want the manager to call me today.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Apr 2017, 11:30
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)