1 reviews | Active since Jan 2014
UNAUTHORISED DEBIT ORDER
<p>FNB has done it again for the third time in a row, they have debited R120 from my account without my authority, the last time they reversed another unauthorised debit order they advised that it will never happen again however they did it, i want my money reversed today all of it and an apology from the bank manager or i am closing this account today. I am sick and tired of ***** that goes on with this bank, taking from the poor all the time. I need this debit order reversed today as i need to use that money for something else by today, pls dont tell me about your 48 hours turn around time as you are taking money that you should not take-you are such a terrible bank that i have to write to hello peter all the time because of your dishonesty.</p>
Good day Ms. destin
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. destin
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***