Unauthorised debit order

<p>I have a FNB credit card that is in arrears. I called FNB yesterday to talk to a consultant about a payment arrangement because it is in arrears and I was in the process of working it out and deciding how I was going to make the payment. Today my account was debited with R2100 without my authorisation and permission. Last month the same thing happened, my account was debited without my permission. Even if my account is in arrears FNB is not authorised to take money from my account without it being agreed with me first. I am a single parent and the money taken from my account is my daughter's school fees. The money must be put back into my account asap. This is now allowed. This is unfair practrice. It is the second month that this has happened!</p>