AS
Adriana S
1 reviews | Active since Jul 2019
02 Jul 2019, 07:21
Unauthorised debit order
There was an unauthorised amount of 5400 that was debited off my cheque card on the 2 july 2019. I would like someone to explain to me what this is for and who authorised this debit?? I dont have a debit order of this amount and need this rectified asap
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FNB (First National Bank)'s replyOfficial
02 Jul 2019, 11:14Good day Adriana Swart,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply02 Jul 2019, 11:14
Official
Good day Adriana Swart,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***