WS
Waden S
1 reviews | Active since Oct 2014
04 Mar 2019, 10:57
Unauthorised debit order
Last month i went to Braamfontein branch to reverse and block a debit order from Eeb wellness and i was charged R100.00 to reverse the transaction. This month again Eeb wellness debited off my account meanwhile i asked the consultant to block them from debitting my account. Please help
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
04 Mar 2019, 11:24Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply04 Mar 2019, 11:24
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
WS
Waden S's updateReviewer Update
03 Apr 2019, 09:10Its March, the same debit order that i reversed in January is still debiting off my account.
I am ready to switch banks
WS
Waden S's update03 Apr 2019, 09:10
Reviewer Update
Its March, the same debit order that i reversed in January is still debiting off my account.
I am ready to switch banks