Unauthorised debit order
There is a purchase of R135 that came off my account today. Its registered as Mzansi. Have no idea what this is and can't reverse it as it comes off as a purchase. A few of my colleagues have also mentioned that it came off their accounts. Not sure why this has not been stopped as ye seeing as so many people have reported this. Its not even the first time. Last year it was a R99 debit. Please fix this.
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FNB (First National Bank)'s replyOfficial
31 Jan 2019, 11:09Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply31 Jan 2019, 11:09
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)