KK
Khazamula K

1 reviews | Active since Aug 2018

27 Sept 2018, 08:01

Unauthorised Debit order

Its FNB again , deducted money from my account , the next thing they will tell me that it will take 5 working days for me to get my money back, for the 3rd time in one month.. this bank is testing my patience...

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Sept 2018, 09:28
Official

Good Day

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***