1 reviews | Active since Mar 2018
Unauthorised Debit order
Good Day FNB, Last week on the 25 June 2018, I had a debit order of R500 from Maxlaw, in May 2018 I received a call from Maxlaw offering some debt management services, which I then realized it was *****, I told them I wasn't interested but already given them my banking details. I then sended FNB an email to warn them to guard against the debit order and never received any responses. And from last week on the 26 June I have been contacting FNB Premier solution for thei matter to receive to be resolved, that number doesn't work, when it suppose to take to the dispute department the number loses the signal.
I want my money back, Maxlaw must be exposed for their ***** schemes.
Kindly reverse and block those ******** from my account.
I lost my patience as I have been contacting you since last week and I need my money back now
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Sonia,
I am disappointed to hear that your previous complaint had not been resolved. I have escalated your comments to FNB Premier Resolution Centre and have requested that they be in contact with you.
Please accept my apologies for any frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Sonia,
I am disappointed to hear that your previous complaint had not been resolved. I have escalated your comments to FNB Premier Resolution Centre and have requested that they be in contact with you.
Please accept my apologies for any frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Sonia,
FNB Premier Resolution had advised that they had tried contacting you on the number provided, to no avail, however they had left a voice message.
Please may I request that that you provide an alternate number for them to contact you on. When responding please select Private Reply to hide you personal details from the public.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Sonia,
FNB Premier Resolution had advised that they had tried contacting you on the number provided, to no avail, however they had left a voice message.
Please may I request that that you provide an alternate number for them to contact you on. When responding please select Private Reply to hide you personal details from the public.
Regards,
Hello Peter Complaints Team
*** (option one)