Unauthorised debit order

This morning at 2am a debit order of R95.00 from Luvmore came off my account using my ID number as a reference number. The company details were given to me by the bank but was obviously false as it was a telephone number of dealership. The bank has charged me for reversing this ********** transaction and apparent investigation will follow but I assume nothing will come of it as I've seen that hellopeter has had a number complaints about this very same debit order coming off people's accounts from last year already. Could the ***** department please do something!!!