MS
Munene S

1 reviews | Active since Jul 2011

27 Nov 2017, 21:54

Unauthorised debit order

I just checked my transaction history using my banking app and found tgat there is thi Edo collection attempt of R125. I did not get any notification nor did i authorise thus transaction. Please stop this from my account. The next thing they will take whatever is left from my account

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2017, 10:39
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)