1 reviews | Active since Oct 2017
UNAUTHORISED DEBIT ORDER
FNB took money off an account that is used to receive funds from abroad for my sons school fees. Now I am R700 short. This was for my credit card that has gone legal. I am happy to make a payment arrangement for the credit card but these funds that were taken were not authorized or discussed and the debit order needs to be reversed TODAY so I can pay school fees!!!!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)