bZ
bongiwe Z

1 reviews | Active since Feb 2012

16 Sept 2025, 13:03

Unauthorised debit order

Complaint: Unauthorised Debit Order by eDreams

Dear FNB,

An unauthorised debit order from eDreams was processed on my account without consent, causing financial loss and negatively affecting my credit score. I had to open a case with Midrand SAPS (CAS 846/8/2025, contact ***) before the debits finally stopped.

I request urgent action:

Reverse all unauthorised deductions.

Block eDreams permanently.

Assist in repairing the impact on my credit profile.

0
Replies (2)
bZ
bongiwe Z's update17 Sept 2025, 06:59
Reviewer Update
Another one is a debit order of R130 for Law on call .they debit on the 21 and yet my payment date is 25 it also has a negative impact on my credit score. All my debit orders from FNB are on the 25 ever since my salary. Was deposited back from discovery bank.
bZ
bongiwe Z's update17 Sept 2025, 07:01
Reviewer Update
R500 of which was my savings and had to cancel it since I need to increase my retirement contribution.I went to manage debit and withdraw and I wasn't given an option of how to close it up until I was told by a consultant that I need to delete it