Unauthorised Debit Order

Item: FNB (First National Bank)
Rating: 2
Author: Phila Z

FNB please sort out your vetting procedures and security - tired of having to deal with unauthorized debit orders every month. It's become a standing end of the month occupation for me to check which unauthorized debit orders went through at the end of each month

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

05 Oct 2015, 15:02

Hello philazulu,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.

The reference number is 775331.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply05 Oct 2015, 15:02

Official