DA
Deoram A

1 reviews | Active since Jul 2015

07 Jul 2015, 15:56

Unauthorised Debit on FNB Account

Good day <br> <br> <br> Please can you return my UIF funds received today from the Bargaining Council, I bank with FNB and advised the branch in Phoenix that I am retrenched & provided them with my retrenchment letter In May already. I have not an income for 3 months & had to borrow money from family for food & rent. Today I received an amount of R4000 that FNB just took all of. My lights will be disconnected, I have 4 kids and another because of the death of my brother 3 months ago. I really need these funds returned as I have NO-other income at all. I will still pay FNB my debt, but in lower amounts, I just need this amount to be returned so I can at least \live"to pay this account instead of dying from a heart attack because of the stress of seeing my kids not having food or lights. I am absolutely stressed out and please require FNB's IMMEDIATE assistance on this matter. I even had to pawn my phone to put food on the table"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jul 2015, 16:24
Official
Hello ADZN,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 718187.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)