unauthorised debit on different account
<p>again fnb fails to amaze me i have outstanding loan account on with fnb that is about R296 i lost my job in february 2017 the debit that was suppose to go off my account was declined due insuffienct funds now what i dont understand i have a cheque account that with fnb but without my knowledge fnb loans deparment attached a debit to my cheque account with my consent dayligth ******* i did not authorise this and as far as know its *******,i want this debit to be stop and taken off my cheque account i will pay the settlement amount in the bank and change my bank asap,i hate your service nobody calls i have to call and wait 30 mins to be helped and what a shock to learn about the bank charges i paid close to 980 for bank charges on my cheque account i hate this bank they make and do as they please </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
