1 reviews | Active since Nov 2016

28 Jun 2017, 08:03

UNAUTHORISED DEBIT-OLD DEBT

<p>Good morning</p> <p> </p> <p>I was under debt review and came out in 2009 of my own choice. I was paying off a fuel card from FNB but have not made regular payments. I have never signed anything that I would be paying back the money owing but felt like it was my duty. </p> <p>This month when my salary went into the bank on 23rd June an amount of R3084.37 was deducted from my FNB current account. I want FNB to return the money to my account and go into a proper offer of repaying this amount.</p> <p>I would also like to mention that monies older than 5 years are no longer repayable.</p> <p> </p> <p>Thank you</p> <p>Hester M Denny </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jun 2017, 11:00
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)