QD
Qhama D

1 reviews | Active since Apr 2014

31 Jul 2018, 09:30

Unauthorised Debit from Bank Account

There are too many times where I have had to call FNB to report a ********** debit on my account. Why do banks allow this to happen?? Why do they not verify debits before allow them to go through???

The latest is a company called USIZO247 that has been allowed to take money from my account without my authorisation!

I'm so freakin tired of this nonsense! The banks must also be held accountable for these financial crimes against us!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2018, 09:58
Official

Good day Qhama,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)