1 reviews | Active since Sept 2011
Unauthorised Debit
I called and updated my loan payments to R1300 explain to me why my cheque account has been deducted with R1300 for my Credit Card without me knowing. I have an agreement to pay R300 on this to attorneys that FNB did not want to terminate mandate on collection for so why did this R1300 get debited? This was a day before I was even aware because the SMS notification of FNB sucks that you only get notified a day later after activity on your accounts. Please refund my R1300 and transaction fee with this as well!!
Good day,
Trust this email finds you well.
This is a courtesy email with regards to your complaint dated 03/05/16 11:46 we would like to ensure that you were fully satisfied with the handling and resolution of your complaint.
We thank you for banking with us at First National Bank and we endeavour to ***ist you with any requirements you may have in the future.
Best Regards
Daffnie Govender
Complaints Resolution
Email address: ***
Tel number: *** (option one)
Good day,
Trust this email finds you well.
This is a courtesy email with regards to your complaint dated 03/05/16 11:46 we would like to ensure that you were fully satisfied with the handling and resolution of your complaint.
We thank you for banking with us at First National Bank and we endeavour to ***ist you with any requirements you may have in the future.
Best Regards
Daffnie Govender
Complaints Resolution
Email address: ***
Tel number: *** (option one)