unauthorised debit

After spending just over an hour trying to sort the above out, i still have no joy...<br> <br> The story : A debit order went off my Credit card and put my account into arrears . the supplier had expired credit card details, yet the credit still went off....<br> <br> amount in arrears : R6903. i did a transfer of R2000 on the 28 feb 2015, balance outstanding R4903.<br> came back as a returned debit order on the 2nd of march 2015.<br> <br> Without informing me the credit card division made a debit of R4900 out of my savings pocket on the 9th of march 2015.<br> The debit order runs off my platinum cheque account.<br> <br> Wheres the courtesy to inform the client this is how FNB is going to proceed. No emails or calls to attempt to make payment arrangements or ask me to make a direct deposit...<br> <br> I bank with FNB, does that make it ok for FNB to go into any one of my accounts and see where there's funds available and \***** them".<br> <br> *****ing is taking something that does not belong to you without the owners permission right?<br> <br> If i banked with someone else eg ABSA"