1 reviews | Active since Jan 2015
UNAUTHORISED DEBIT
Fnb debit my account without my consent on the then after I received a call from an agent of theirs of whom I asked why they debit my account without my consent. While having a chat with this agent the line cut off and the agent did not call back again. Now due to the line being cut they went again and debited my other account with a much bigger amount. I had transferred my funds to avoid any further unauthorised debits but they still went ahead and debit that account too. I thought banks are meant to conceal your funds for you only and not debit money without prior consent. They refuse to reverse the funds into my account. There is no point in banking with a bank that does as it pleases to your account, it's as bad as giving your banking details to **********.<br> FNB HAS GIVEN ME THE WORSE EXPERIENCE EVER IN BANKING AND WILL WARN THOSE LOOKING AT BANKING WITH THEM. <br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 876574.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 876574.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
