Unauthorised debit

To whom it mat concern <br> <br> I have Three issues <br> <br> 1.Unauthorised debit order in my account for my personal loan , I know i am in arrears and need to catch up with payment . An amount was taken twice how am I suppose to pay for my wesbank account . Should switch banks to avoid the above <br> <br> 2.Payment for my wesbank account for January was updated as unpaid on tranunion and i have proof of that but you went ahead and updated as if amount was never received , I need that to be corrected and proof to be emailed to me .<br> <br> 3 .Smart device account a transfer has been made month end of January I see that the amount was no allocated as its should be . I need to see a different balance , what is happening here .<br> <br> I am not available on my cell during office hours and i can be reached on my work line .<br> I am not happy and i am definitely consider switching banks .<br> <br> Hoping for a resolution as you say how can we help you !!!!