1 reviews | Active since Feb 2017

09 Feb 2017, 11:34

Unauthorised debit

<p>Fnbcard has debited my cheque account without authorisation despite a monthly arrangement which we have had for a few years. </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Feb 2017, 11:54
Official

Good day Ms. la-eeqah-sylvester

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***