FB
Frans B

1 reviews | Active since Jul 2015

13 Aug 2019, 09:49

Unauthorised credit enquiries

As many other users noted. FNB performs unauthorised credit enquiries. I don't own an FNB account, however, they've felt the need to affect my credit score by doing an enquiry on my account.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Aug 2019, 11:57
Official
Good day Frans, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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