1 reviews | Active since Jul 2011
Unauthorised charges for a replacement credit that I have not received
<p>I received a charge of R682 for a credit card that I did not receive. I never authorised any charges nor was I informed of such. I want this refunded to me immediately. </p> <p> </p> <p>I have no credit card at all for over 2 weeks now - all I hear is that I will get a call soon. </p> <p> </p> <p>Very poor service from FNB recently - extremely dissapointing.</p> <p> </p> <p> </p>
Ok now I see that the charge was an automated payment of the credit card.
However, my main complaint here is that I have no credit card for over 2 weeks - please can I have some feedback to when I will receive it?
Ok now I see that the charge was an automated payment of the credit card.
However, my main complaint here is that I have no credit card for over 2 weeks - please can I have some feedback to when I will receive it?
Hi,
I received 2 calls indicating that my query has been escalated (last week). Received a call from DSV indicating that my card will be with the courier within 2 days (this was Monday). Nothing heard since. Today I call MR D courier and they say my card is not ready to be delivered - what ever that means?
Still really disappointed with FNB - honestly no credit card for 3 weeks now. I think its time I start looking at changing banks. Service levels have gone really bad.
Hi,
I received 2 calls indicating that my query has been escalated (last week). Received a call from DSV indicating that my card will be with the courier within 2 days (this was Monday). Nothing heard since. Today I call MR D courier and they say my card is not ready to be delivered - what ever that means?
Still really disappointed with FNB - honestly no credit card for 3 weeks now. I think its time I start looking at changing banks. Service levels have gone really bad.