AS
Allen S

1 reviews | Active since Nov 2014

14 May 2018, 09:52

Unauthorised account closure

FNB has closed my easy account without even notifying me. I've now made a transfer to that account and have no idea where the funds are? Now you want me to go into a branch to open the account again at my inconvenience because YOU closed my account without my authorisation or knowledge??

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 May 2018, 16:19
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is *** .

Regards

Hello Peter Complaints Team

*** (option one)