RP
Rocharl P

1 reviews | Active since Jan 2015

01 Nov 2015, 23:25

unauthirization of my account

To whom it may.<br> It is a little over two years now, my fathers account was accessed without permission and money was withdrawn without the authority of my father. We open up a case at the local police deprt. But still no response up till now, the last event they provided us with a suspect and all bank activity...we took all the information to the bank, but no success in getting my fathers money back yet or even find the person/people responsible. The money was withdrawn at three different locations according to the bank activity, we would really appreciate any form of help regarding this matter.<br> Some time ago i wrote a compliant against the bank, there was response about my compliant, but the matter is still unresolved. We need the money back that was taken without authority to do so. I am tired of going to the police office and bank to hear the same story we need progress and delivery. Please assist me in this regard, thank you in advance<br> <br> Yours effectivelly<br> R.Pennels

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Nov 2015, 09:05
Official
Hello Pennels RK,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Please refer to the email I have sent to you regarding the matter.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)