AB
Ayanda B

1 reviews | Active since Jul 2018

12 Jul 2018, 11:49

Unattended complaint

Lodged a complaint 4 days ago with FNB no one has gotten back to me. Pathetic service.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jul 2018, 12:36
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)