1 reviews | Active since May 2016

27 Dec 2017, 07:12

Unathourized debit order

I received 2 unathourized debit order which i cant reverse on my phone and online.this is annoying as my money us held with you why this is happening in my account. I'm on holidays at the Bundus and calling your call centre is Useless since it chowed my airtime,when will this resolve since i can't get to the bank till i come back and o need that money.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Dec 2017, 11:58
Official

Good Day Ms. mwabisa sihlekhanya ngqondela

Thank you for bringing this matter to our attention. We have reviewed your matter and routed your matter through to the Sales & Service resolutions team for formal investigation and feedback to yourself.

Your reference number in this regard is: ***NF

You will receive feedback in 24 to 48 working hours.

Thanks

Regards

Rahim Salamaan

FNB Hello Peter Complaints Desk

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